I'm in the military, specifically the Army Infantry Corps, so obviously I'm going to use this product a lot, and I really have. I've had it for about 3 weeks and am really impressed. This is a great product. You can just feel the quality of the craftsmanship in it. However, I haven't had any communication with their customer service since I never needed to. The only reason that I'm giving it a 4 star instead of a 5 is because it doesn't include an obvious tool and that is a small pair of scissors. Yes it's not a big deal, but you'd be surprised how much you use those tiny scissors. Not for arts and crafts or gift-wrapping, but for various uses out in the field.Click Here to see more reviews about: Gerber 47550 Needlenose Multi-Plier 600 - Black
Product Description:
Gerber 47550.
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